We are working with other organisations, such as the Consumer Goods Forum, the World Economic Forum, the World Business Council for Sustainable Development, NGOs and governments, to drive concerted, cross-sector change.

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business.

We have developed a metric which measures the greenhouse gas emissions associated with the whole lifecycle of a product on a ‘per consumer use’ basis, e.g. the GHG impact of making a single cup of tea. Sourcing of raw materials and consumer use together account for over 90% of our footprint, so we are aiming to reduce the GHG from skin cleansing, hair washing and washing clothes. We also have targets to reduce GHGs from manufacturing, transport and refrigeration, for example, we aim to more than double our use of renewable energy to 40% of our total energy requirement by 2020 – this is a first step towards a long term goal of 100% renewable energy.

In seven water-scarce countries representing around half the world’s population (China, India, Indonesia, Mexico, South Africa, Turkey and USA).